Refund policy
DIGITAL DOWNLOAD REFUND POLICY
Wild Horizons sells digital photograph downloads only. No physical products are shipped.
Because customers receive access to digital files immediately after payment, purchases are generally final and cannot be returned or exchanged.
Please contact us through the Contact page within 7 days if:
• You received the wrong file
• The file is damaged, corrupted or cannot be opened
• The download link does not work
• You were charged more than once for the same purchase
We will first try to replace the file or provide a new download link. When the problem cannot be corrected, we may issue a refund to the original payment method.
Nothing in this policy limits any consumer rights provided by applicable law.